MySavingsAccount.com Online Privacy Policy
This web site is operated and supported by Citibank, N.A. (“we”, “us”, and “our”) and provides online access to information about savings accounts maintained for the benefit of students in college savings programs administered by third party custodians (the “Custodians”). This Online Privacy Policy describes how we may collect, use and share information participants or their parents and guardians (collectively, “you”) provide when you visit this web site. This Policy does not address how information is handled by the Custodians nor the policy of any other affiliate or third party web site that may be linked to this web site.
The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of any personal information they receive.
We collect two types of online information: non-personal and personal.
When you visit this site, we collect the IP address of the device you use to connect to the Internet. In addition, we gather information such as what browser and which version of it you're using, the type of operating system you have, and which site you came from. This information helps us provide an online experience that matches your device.
When you browse this site, Citibank and companies we work with, use cookies and/or pixel tags to collect information. Cookies are widely used and most browsers are set up to accept them automatically.
It's important to note that cookies and pixel tags do not capture any information that can personally identify you. The information they gather helps us improve your online experience and may include the time and duration of your visit to this site, as well as the pages you viewed while on this site. You can control whether to accept cookies or not.
If you would prefer, you can choose to not accept cookies. If you would prefer not to accept cookies, you can:
Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it
If you decide to not accept cookies, some features and services on this site may not work properly because we may not be able to recognize and associate you with your Program account.
Set your browser to automatically not accept any cookies
In addition to the information described in the previous section, we also may gather personal information that you provide directly to us through this site, such as a user name, password or answers to security questions (“Personal Information”) that help us to identify you. The Personal Information you provide through this site is held by us or companies working on our behalf to administer this site.
We use the information we collect about and from you through this site to:
Recognize you when you return to our site so we can personalize your experience
Manage your access to the site and any savings account maintained for your benefit through the site.
We do not disclose Personal Information about current or former users of this web site, except as set forth in this Policy.
This Children's Privacy Policy describes how we collect, use and treat personally identifiable information from children who are under 13 years of age who visit or use this site.
Under the Children's Online Privacy Protection Act, no web site operator can require, as a condition to participation in an activity, that a child younger than 13 years of age disclose more information than is reasonably necessary.
We do not share a minor’s Personal Information with anyone, except for the Custodian and others that are providing support for the internal operations of the site. When we use other companies to provide services for us, we require them to maintain the confidentiality, security, and integrity of the Personal Information they obtain from us. We may disclose children's Personal Information in order to respond to subpoenas, court orders or legal process, in the event of a merger, acquisition, bankruptcy or transfer of assets, with a parent’s consent, or as otherwise permitted by law. Unless we tell you otherwise, any companies that work on our behalf to provide a product or service do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us.
If we collect and retain Personal Information from a minor, the minor’s parent or legal guardian may review the information and instruct us to change and/or delete such information as well as to refuse to allow any further collection or use of the child's information.
To learn more about your choices and how to delete or prevent the further collection or use of your child’s Personal Information, or if you have any questions concerning this Policy, you can contact us at:
From time to time, we may add to, delete or change this Online Privacy Policy by posting a notice of the change (or an amended Policy) at this web site. If required by law, we will send you a notice of the change. Your continued use of the web site following notification will constitute your agreement to the revised Policy. The effective date of this policy, as stated below, indicates the last time this Policy was revised. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the Policy.
This policy was last updated November 2018.